The next chapter
AI will transform every organization and virtually every work process. The way we achieve results will never be the same.
I help companies navigate this AI transformation through clear explanations and tailored workshops. AI is a powerful tool that can boost productivity, drive innovation, and strengthen competitive advantage. Using concrete examples, I show employees how they can start using AI in their daily work, right away.
Conversational AI
I also help companies implement chat and voice bots. To me, it's a great example of how UX, AI, language, and technology can seamlessly come together to create an optimal customer experience.
Whether it’s through workshops, strategic guidance, coaching, or a post-launch plan: I make sure your bot comes to life in the right way and becomes a true success.
Thermen resorts
Chatbot Tara
“Daphne guided us through workshops where we defined the personality, name, and tone of voice for our chatbot, Tara.
She then supported us with the full setup, the initial content, and the road to launch.
Her knowledge and experience were incredibly valuable throughout the process. Just six months after going live, Tara was already recognizing nearly 90% of the questions our guests asked, saving us a significant amount of work on our phone lines!”
Jeffrey Siebelink
Manager Contact Center Thermen Resorts
Efteling
Chatbot Pennenveer
One of the most exciting projects I worked on at Efteling was developing the conversational strategy, setting up and growing the conversational team, and bringing to life Pennenveer; Efteling’s digital assistant that’s always ready to help you have a magical visit.
I had the pleasure of sharing this journey on stage at Frankwatching’s Conversational Conference.
