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Legal

Privacy Policy

Last updated: 1 November 2026

This privacy statement is issued by DAPPER works, the business of Daphne de Klerk (Chamber of Commerce (KvK) number 58645292).

What personal data do I process? Why? And how long do I retain it?

I only process personal data that is necessary for my services, such as: names, email addresses and telephone numbers. This data comes from contact persons at organisations and is required for:

  • Performing a contract (the provision of services relating to IT projects, management or consultancy).
  • Communication and relationship management (for example, contacting people about projects, quotations and follow-up).

To ensure efficient appointment booking, I use an AI-driven assistant. When you email me to request a meeting, this system analyses the relevant details from your message (such as name and availability) to provide a suitable proposal. This is based on my legitimate interest in conducting my business operations efficiently.

I retain data for as long as necessary to fulfil the contract. Additionally, I retain it for relationship management purposes, with a maximum of 3 years after the last contact, unless there is a legal obligation to retain it for longer (such as tax record-keeping requirements).

Access and deletion

Would you like to know what data I hold about you? Would you like to amend or delete it? Email me at daphne@dapper-works.com and I will arrange this as quickly as possible.

If you are not satisfied with how I handle your data, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Where do I store this data?

Your data is stored in the following locations, all of which are secured:

  • In my email and scheduling software (managed by third parties with security guarantees).
  • In Google Drive (Google acts as a Data Processor in this capacity).
  • On my laptop and telephone (secured with a password).
  • Back-ups of my laptop and telephone are stored in iCloud (by Apple, which has its own privacy statement).
  • Messages you send me via WhatsApp are stored in WhatsApp (part of Meta, which has its own privacy statement).

Cookies

My website does not use cookies or analytics services such as Google Analytics. Nor does it embed any third-party services. That is why there is no cookie notice.

External links

My website contains links to platforms such as LinkedIn, Medium and WhatsApp. When you click on these links, you leave my website and I am no longer responsible for your privacy. Please consult the privacy policies of these platforms (such as LinkedIn, Medium and WhatsApp) for more information about their data processing.

Data breaches

If my equipment is lost or hacked, and a data breach occurs with risk to your personal data, I will report this immediately to the Dutch Data Protection Authority. Naturally, I will also inform you as quickly as possible by email.

Questions about this privacy statement?

You can reach me at daphne@dapper-works.com or +31618194258.

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